Job Experience

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Instructional Designer

June 2015 - Present, GHX      

  • Design and develop self-paced asynchronous eLearning modules, microlearning tutorial videos, UI-embedded instruction (WalkMe), job aids, and help documentation.

  • Apply sharp visual design, multimedia principles, and practiced pedagogy to produce engaging deliverables with strong instructional integrity.

  • Conduct needs analysis with internal stakeholders to identify knowledge gaps and determine effective and sustainable learning experiences to satisfy objectives.

  • Evaluate, curate, and update learning content based on new software enhancements and customer use cases.

  • Collaborate candidly and generously with teammates and stakeholders by listening carefully, providing suggestions, and ultimately striving toward the most optimum outcomes possible.

  • Proactively initiate, plan, prioritize and complete projects.

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Instructional Designer

May 2013 - June 2015, The Breakaway Group, a Xerox Company        

  • Designed and contributed to production of interactive online learning simulations.

  • Facilitated processes for rapid eLearning development and interviewed customer stakeholders to analyze and validate instruction for learning materials.

  • Managed multiple projects and accurately communicated personal work status to co-workers and management.

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Instructional Writer

March 2011 – May 2013, The Breakaway Group, a Xerox Company      

  • Compiled and documented client workflows to script demonstrations and interactive simulations.

  • Wrote training documentation that clearly communicated the concepts and the procedures required to complete daily tasks.

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Digital Editorial Coordinator (Contract)

August 2010 – January 2011, DexOne Marketing Solutions

  • Managed online advertisements for nationwide businesses, using search engine marketing techniques to amplify online presence.


Education

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Master of Arts, Information and Learning Technologies

December 2016
(Specialization is Adult Learning and Instructional Design, GPA 3.9)
University of Colorado Denver, Denver, Colorado

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Bachelor of Arts, Journalism and Mass Communication

May 2010
(Emphasis in News-Editorial, Minors in Economics and Writing, GPA of 3.4)
University of Northern Colorado, Greeley, Colorado
Extra-Curricular Activities:  Sports Writer/Sports Editor/Columnist at the student-operated newspaper, The Mirror. Internships at the Greeley Tribune and the Windsor Beacon.

Scholarships: Damon Runyon Scholarship (Denver Press Club, 2010). CPA Internship/Scholarship (Colorado Press Association, 2008.)

Continuing Education:

  • Virtual Teacher Specialization (5 courses), University of California Irvine (via Coursera.com) July 2017 (Verified Certification)

  • Gamification, University of Pennsylvania (via Coursera.com), March 2015 (Verified Certification)


Honors & Awards

  • Xceptional Contribution: Innovate (GHX, 2016)

  • Damon Runyon Scholarship (Denver Press Club, 2010).

  • CPA Internship/Scholarship (Colorado Press Association, 2008.)


Additional Skills

  • Microsoft Office Suite

  • Articulate Storyline

  • TechSmith Camtasia

  • WalkMe

  • TechSmith SnagIt

  • Audacity

  • MadCap Flare

  • Canvas LMS

  • eLearning module development

  • Tutorials & simulations

  • Help documentation, quick reference & job aids

  • Virtual teaching

  • Learning theories and methodologies

  • Blended learning (flipped classroom)

  • Synchronous and asynchronous learning

  • Game-based learning & gamification

  • Community of Inquiry & Affinity Spaces

  • Project- & problem-based learning

  • Cognitive load theory

  • SAM and ADDIE iterative development models

  • Copywriting/copyediting

  • Curriculum design

  • Performance assessment

  • Digital literacy

  • Social media

  • Action research

  • Change implementation

  • Gimp

  • Adobe Captivate