June 2015 - Present, GHX
Design and develop self-paced asynchronous eLearning modules, microlearning tutorial videos, digital adoption platform content (WalkMe), job aids, and help documentation.
Apply sharp visual design, multimedia principles, and practiced pedagogy to produce engaging deliverables with strong instructional integrity.
Draft curriculum architecture for software proficiency, employee onboarding, and mentorship programs.
Conduct needs analysis with internal stakeholders to identify knowledge gaps and determine effective and sustainable learning experiences to satisfy objectives.
Evaluate, curate, and update learning content based on new software enhancements and customer use cases.
Collaborate candidly and generously with teammates and stakeholders by listening carefully, providing suggestions, and ultimately striving toward the most optimum outcomes possible.
Proactively initiate, plan, prioritize and complete projects.
May 2013 - June 2015, The Breakaway Group, a Xerox Company
Designed and contributed to production of interactive online learning simulations that demonstrated clinical workflows in electronic health records.
Facilitated processes for rapid eLearning development and interviewed customer stakeholders to analyze and validate instruction for learning materials.
Managed multiple projects and accurately communicated personal work status to co-workers and management.
March 2011 – May 2013, The Breakaway Group, a Xerox Company
Compiled and documented client workflows to script demonstrations and interactive simulations.
Wrote training documentation that clearly communicated the concepts and the procedures required to complete daily tasks.
Digital Editorial Coordinator (Contract)
August 2010 – January 2011, DexOne Marketing Solutions
Managed online advertisements for nationwide businesses, using search engine marketing techniques to amplify online presence.
Master of Arts, Information and Learning Technologies
(Specialization is Adult Learning and Instructional Design, GPA 3.9)
University of Colorado Denver, Denver, Colorado
Bachelor of Arts, Journalism and Mass Communication
(Emphasis in News-Editorial, Minors in Economics and Writing, GPA of 3.4)
University of Northern Colorado, Greeley, Colorado
Extra-Curricular Activities: Sports Writer/Sports Editor/Columnist at the student-operated newspaper, The Mirror. Internships at the Greeley Tribune and the Windsor Beacon.
Scholarships: Damon Runyon Scholarship (Denver Press Club, 2010). CPA Internship/Scholarship (Colorado Press Association, 2008.)
Honors & Awards
Xceptional Contribution: Innovate (GHX, 2016)
Damon Runyon Scholarship (Denver Press Club, 2010).
CPA Internship/Scholarship (Colorado Press Association, 2008.)
Microsoft Office Suite
eLearning module development
Tutorials & simulations
Help documentation, quick reference & job aids
Learning theories and methodologies
Blended learning (flipped classroom)
Synchronous and asynchronous learning
Game-based learning & gamification
Community of Inquiry & Affinity Spaces
Project- & problem-based learning
Cognitive load theory
SAM and ADDIE iterative development models